Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think? This page covers how to reach the Non Gamstop Casinos team and what we can help with once you do.

How to Reach the Team

Email is the best way to contact us. Write to [email protected] and a member of our editorial team will get back to you — we aim to reply within two working days, though it can take a little longer when we're mid-way through updating our best non GamStop casinos guide.

A quick note on the subject line helps us route your message properly. Let us know whether you're asking about a specific brand, a bonus offer, a correction, or something else entirely.

What We Can Help With

• Questions about our reviews — if you want more detail on how we assessed a particular operator, such as Betmica, Kikibet or any other brand featured on the site, ask away.
• Corrections — bonus terms, payment options and licensing details change quickly in this space. If something looks out of date, tell us and we'll look into it.
• Questions about how sites not on GamStop work — including how they differ from UKGC-licensed casinos, what identity checks (if any) they run, and how deposits and withdrawals are typically handled.
• Feedback on our ranking method — if you'd like to understand more about why one operator sits above another, or want to suggest a factor we haven't considered, we're happy to hear it.
• Support and self-exclusion queries — if you or someone you know is looking for guidance on managing their gambling, mention this in your message and we will point you towards appropriate resources.

What Happens After You Get in Touch

Every message is read by a real person on our team — we don't rely on automated replies to close out an enquiry. Once we've looked into your question, whether it relates to a specific casino, a payment method, or the wider topic of gambling outside the UK's self-exclusion scheme, we'll come back to you with a proper answer rather than a stock response.

If your message flags an error on the site — an outdated bonus figure, a broken link, or a rating that needs revisiting — we treat that seriously. Our rankings are based on ongoing research into each operator's offer, game selection, payment options and terms, and reader input is a genuine part of keeping that current.

Before You Write In

A few things are worth checking first, since they cover most of the questions we get:

1. If you're after our current top-rated picks, our guide to the best non GamStop casinos lists them with their offers and editorial ratings side by side.
2. Bonus terms such as wagering requirements, minimum deposits and time limits are set by the operator and can change — always check the terms on the casino's own site before opting in.
3. We don't process payments, hold player funds, or manage individual accounts, so any query about a specific deposit, withdrawal or account issue needs to go directly to the casino in question.

Playing Responsibly

Non GamStop casinos sit outside the UK's self-exclusion scheme, which means the usual GamStop block doesn't apply to them. That can suit players who feel the scheme doesn't fit their circumstances, but it also means the responsibility for setting limits sits more squarely with the player. If you get in touch with a question about managing your play — whether that's setting your own deposit limits or finding support resources — we're glad to point you in the right direction. This service is intended for adults aged 18 and over.

Thanks for taking the time to read this far. Whatever the reason for getting in touch, we look forward to hearing from you.